At JTC we care about your wellbeing, both physically and mentally. Given the severity of the Corona Disease (COVID-19) we are switching from face-to-face sessions to teletherapy as of Monday March 23, 2020. We hope to remain available to you to serve your mental health needs during this difficult time. There are understandable concerns surrounding not only COVID-19 itself, but also the anxiety of the uncertainty we are experiencing. With that in mind, we hope you will take advantage of the therapy option and allow us to support you.

Frequently Asked Questions:

1. How do I schedule a teletherapy session? Your therapist will contact you if you already have an existing appointment to setup a teletherapy session. If you do not have an appointment but want to make one, you can either contact your therapist or call the office. We have access to the office phone and voicemails at all times.

2. How does teletherapy work? What do I have to do? Your therapist will send you an invite to the HIPAA compliant, secure room the day of your appointment. When it is time for your session, simply click on the link (or copy and paste into the browser) using a Safari or Chrome browser, check in by clicking the button, and hang tight for your therapist to start the video.

3. What about my co-pay? I don’t want to get behind. Given the circumstances we understand if making your co-pay is not feasible right now. It is more important that you keep your appointment and we can worry about payment later. However, if you would like to make your payment, please click here and register on the portal. This will allow you to make payments now and in the future.

We are committed to getting through this together. If you have any questions or concerns, please contact your therapist or call the office at 270-715-1178.

Your team at Journey Through Counseling

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